![]() The best they could tell me is that they would forward my request to the development team but can't promise anything. The tool helps you get uninterrupted streaming and clear audio during meeting sessions and offer and give support. ![]() Checked and restarted TeamViewer as a service in services.msc. TeamViewer connects any PC or server around the world within a few seconds. It's also worth noting that I have contacted TV support regarding this about a year ago (Nov 2019). What I've tried to resolve this: Uninstalled and re-installed teams, Checked all the proxy settings, nothing is configured in there, checked my colleagues device who doesn't have this issue and they're the same. I'll have to try setting up VolumeLock on his PC for now. We were unable to finish our work in the time we had remaining. My boss is not particularly tech savvy so it was even more troublesome to deal with. We spent over an hour yesterday just trying to get to a point where we could both talk. 2) If it's going to adjust the volume to go down, why can't it go back up as needed? Just seems like an unfinished, broken feature.Īlso I don't think any application should be able to completely hijack / take over any system setting, including device volume, relinquishing all control from the user. Even if the development team wants to make it on by default, it really needs to have an option for disabling. However, it does not raise it back up at all. What TV does is if it detects loud incoming audio in the mic, it'll lower the mic volume automatically. In this case, it was a problem with his mic volume. I can understand the usefulness of automatic volume adjustment, but there are two big problems with the way TV implements this. Teamviewer actively controls and locks the microphone volume. It is also a good idea to make sure the device is not disabled in your operating system. In case TeamViewer Meeting tells you that there is no device available, try unplugging and plugging in the device. Usually this can happen if he grabs his headset and bangs the mic against something, causing teamviewer to detect a high volume noise and lower the mic volume to an unusable level. Make sure you have selected the built-in devices in the TeamViewer Meeting options and not, for example, a plugged-in WebCam. Change it to any device other than the one you are using for local audio. To decrease network problems, we recommend to not use WIFI a wired connection is always best. Go to TeamViewer's Main screen and navigate to 'Extras' 'Options' 'Audio Conferencing' 'Voice Playback'. In VoIP, network problems are directly audible to users. Once you set up QuickSupport on your computer or mobile device, you can receive tech support at a moment’s notice. When checking the volume of his mic, it was all the way to zero and we couldn't increase it. Here is a fix from the page Bluetooth Sound lost after connecting to a client (at ). Teamviewer actively controls and locks the microphone volume.
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